September 23, 2021

MDVR for Fleets: The solutions to your 5 biggest concerns

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mdvr for fleets

Commercial vehicles are the backbone of the transportation and logistics industry which powers the economy of Malaysia. It is a critical asset for any fleets which make or break a transportation business. As a fleet operator, how many of your vehicles are protected using solutions such as MDVR or GPS Fleet trackers?

According to Transport Statistics Malaysia, a total of 42,005 road accidents involving lorries and busses was recorded in 2017. Spurred by the growth of Malaysian economy, heavy vehicle transportation continues to grow and with it, the number of accidents, injuries and road fatalities that extend to all road users.

Every year, there are more than 6000 people killed in road accidents in Malaysia. Approximately 1000 of these road fatalities are car occupants and motorcyclist killed in collision involving rigid and articulated-type trucks.

Road accidents and reckless drivers (both the lorry & other road users) are a major concern for fleet operators as they may lead to spiraling cost and unprofitable operation.

Without proper solutions implemented, fleet operators are faced with issues such as:

✔️ Rising operational costs:

  • Reckless driving uses up to 50% more fuel
  • Reckless driving tend to push vehicle components to operate at near limit, causing accelerated wear and tear on key components such as engine, engine oil, brake pads, suspension and tires
  • All these lead to higher cost to service and maintain the vehicles in good operational status

✔️Increased risk of accidents (including potential frauds involving the driver or the external party)

  • Your driver might be innocent while the other party (the guilty party) might fail claim against your insurer, making you pay more next year
  • You will need a solution to provide an irrefutable proof of innocence for your driver and to be able to make a claim against the guilty party

✔️ Jeopardizing the safety and security of vehicles, customer cargo as well as drivers

Mobile Digital Video Recording (MDVR) or dash cam is quickly becoming an essential tool for fleet managers to overcome these issues. Let’s take a look at how KATSANA® MDVR solutions help to address your biggest concerns on making sure the safety of your vehicles.

How do I know if I need an MDVR solution?

mdvr lorry truck

There are numerous signals that are useful to guide you in deciding whether its time to invest on MDVR solution.

✔️ Your month-to-month operation cost (fuel, service, insurance etc) seemed to vary wildly without a clear reason (lack financial control)

  • This potentially means lack of awareness & control of the ground operation, where your cost is highly dependent on the driver’s behavior

✔️ When your fleet vehicles are used without permission (lack visibility)

  • You have caught the driver using company vehicle for personal errands, or worse using the lorry for his personal gains (sidejobs, moonlighting for competitors etc)
  • Vehicle mileage accumulates faster that expected (which means the vehicle might be used after-hours) – which leads to more frequent servicing & maintenance cost
  • Estimated time of arrival (ETA) is seldom followed. The vehicle often come late for jobs etc. – which leads to lost productive hours / irate customers / unmet KPIs

✔️ When unfortunate events occur (accident, sudden breakdown, customer’s cargo is missing etc), you dont have any other evidence and can only rely on your driver’s testimony

As a fleet manager, gaining greater visibility into your fleet movement or status is vital. An MDVR records every minute if any unforeseen events occur. MDVR’s best feature is, it starts recording when the ignition is on and can be configured to record any motion detected when on parked or standby mode. This feature helps in catching unauthorized use of vehicles, theft of cargo or reckless behaviors.

How do I protect my drivers from false claims?

Fraud accidents /false claims is a common problem faced by fleet managers. Therefore, evidence such as video recordings or visuals serve as a vital prove in any post-incident investigation.
mdvr reduce fraud accidents or claims
MDVR provides clear video evidence if any accidents occur, thus improve the insurance claim process and quicker claim resolutions.

video recording of accident between car and lorry
Screenshots of a traffic accident between KATSANA client’s fleet driver and car driver.

How do I promote the safety of my vehicles and drivers?

3 out of 4 fleet managers choose MDVR to reduce recurring vehicle theft and accidents.

But, why?

The year 2020 has recorded an average of 84 stolen vehicles daily with fleet vehicles (heavy vehicles) totaling up to 1,550 units. Over the past six months this year, fleet owners in Selangor are affected by a syndicate of stealing lorries which causes a big loss on operational cost, threatening drivers’ safety as well as missing goods.

Hence, it is important for fleet owners to take a serious countermeasure on this matter.

MDVR is best to ensure the safety and security of both drivers and vehicles. The tool is able to coach drivers with safe driving attitudes. When trips are recorded, fleet managers are able to review:
✔️ Any distracted driving during movement
✔️ Event videos playback
✔️ Checkpoint stops
✔️ Goods movement and delivery at destination

With a clear view of video playback features, fleet managers can access real-time safety data and ensure the safety of the vehicles at all times.

More than half of KATSANA Fleet owners, saw an improvement in goods safety and driving behavior using automated video recording.

Some of our clients, who are utilizing KATSANA® MDVR solutions for safety are:
companies using mdvr in fleet vehicles

How do I cut costs with the MDVR solution?

MDVR solution provides safety fleet data including video trip history, events videos playback, and driving behavior. From these data, fleet managers are able to get insights into unnecessary expenses. Some of our MDVR customers reported these savings:
✔️ 5% decrease in false claims (include accident claims and travel claims)
✔️ 6% decrease in repair costs due to accidents and maintenance works
✔️ 10% reduction of insurance liabilities due to road accidents

Where do I read more about MDVR?

You are lucky. We have crafted a detailed guide on MDVR in this article (MDVR for Fleet Management – The Complete Guide) to know more.

How do I increase productivity with the MDVR solution?

Video recording solutions allow fleet managers to improve vehicles’ security and safety, cost-efficient, and improve drivers’ safe driving programs.

KATSANA® MDVR solution has helped many of our customers to improve about 53% of fleet productivity; from planning better routes to ensure fleet safety, manage costs from unnecessary expenses (such as false claims, repairs, and maintenance) to advocating drivers with safe driving via video recording.


MDVR coupled with a proven fleet management technology give a significant impact on the fleet industry in terms of safety and security.

We understand the need of every different fleet, thus with effective implementation and strategy, KATSANA MDVR helps you increase profitability of your business.

Want to learn more about KATSANA® MDVR solutions? Connect with us today!

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