Safety & Compliance for Student Transportation

Students have no way to know when their shuttle bus will arrive, leading to long waits at bus stops, missed classes, and constant uncertainty. This creates frustration and reduces trust in the university's shuttle service.

Provide students with live public tracking of shuttle buses through a dedicated web portal or mobile app. Students can see real-time bus locations and estimated arrival times, eliminating uncertainty and significantly improving the student experience with transparent, accessible information.

Public university shuttle services are typically outsourced with strict KPIs for routes, frequency, and service hours. However, monitoring relies on unreliable operator self-reporting, making it nearly impossible for procurement units to prove whether public funds are being spent as contracted or to enforce penalties for non-compliance.

KATSANA provides automated trip logs and real-time route adherence verification to ensure every contractual obligation is met. Our system generates KPI-based compliance reports that offer objective data for contract enforcement, ensuring full transparency in shuttle service delivery.

Internal audits and Ministry of Higher Education (MOHE) reviews often rely on paper-based or anecdotal transport records that lack objective proof. This results in audit findings of 'weak monitoring controls,' creating significant governance and reputational risks for the university administration.

We implement time-stamped digital records and historical data retention that serve as an immutable 'single source of truth.' KATSANA's exportable audit-ready reports streamline the review process, demonstrating superior governance and accountability to MOHE and the Auditor General.

Universities often face fixed monthly payment obligations despite service inconsistencies or missed trips. Lacking objective evidence of these failures, procurement units have zero leverage to impose deductions or enforce Service Level Agreements (SLA), leading to disputes and financial leakage.

KATSANA uses verified trip counts and missed service detection to validate billing with 100% accuracy. Our evidence-based billing validation ensures that public funds are only paid for services actually rendered, giving the university firm leverage during payment negotiations.

Contract renewal decisions are frequently based on informal feedback or a lack of complaints, rather than standardized performance benchmarking. This lack of data makes it difficult to justify terminations of underperforming vendors and risks perceptions of favoritism in the procurement process.

Our platform provides operator performance scorecards and semester-by-semester comparisons to objectively benchmark vendor quality. This enables data-backed renewal decisions that reward high-performing vendors and provide clear justification for contract extensions or terminations.

Complaints regarding bus delays or driver behavior often lead to conflicting accounts between students and bus operators. Without objective verification, these issues can escalate to the Vice Chancellor's office or social media, causing reputational damage and unnecessary administrative friction.

KATSANA enables real-time location, speed, and timestamp verification to instantly validate any student report. With incident playback and digital evidence, universities can resolve disputes transparently and quickly, significantly improving student satisfaction and campus trust.